Update: MTN bars subscribers from recharging via USSD, allegedly reviews banks’ discount on service
MTN Nigeria has suspended its service which allowed customers to recharge their mobile phones using
USSD codes.
MTN Nigeria has stopped its customers from using the Unstructured Supplementary Service Data (USSD) codes to recharge their phones or purchase data.
If you're an MTN user, you might have issues using the USSD code to recharge or purchase info. MTN has currently blocked its customers from using USSD codes to recharge or purchase data on their cell phones, according to the most recent development
FAQ 1 : Why You Are Unable To Recharge Your MTN Line Across Bank Channels?
This means that subscribers cannot recharge their lines or buy data plans using the USSD codes particular to their banks.
Several banks have sent notifications to the customers after they made efforts to recharge via USSD code, My MTNapp, and FinTech firms like FETS.
FAQ 2 : difficulties with recharging your MTN lines?
MTN Nigeria also confirmed the development in a mail sent to some of its partners, which in part reads:
“Dear Customer, Please be informed that some of Mycustomers may not be able to purchase airtime, and data recharge via banks including MOD, and myMTNApp.
Customers will pay a flat rate of N6.98 per transaction while using USSD facilities beginning Tuesday, March 16, 2021, according to the two regulatory agencies.
This is the culmination of a consultation between the CBN, the NCC, deposit money banks, and mobile network operators (MNOs) over a long-running disagreement over fair rates for USSD services, which has resulted in accrued debt and the possibility of MNOs discontinuing USSD services.
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